Our goal is to be the best retailer in USA in the eyes of our customers, associates, and business partners.

We would love to have you join the Scheels team!

 

Overview:  PART TIME $16.00 p/hr

Position Description:
Scheels is currently seeking a Part Time Service Shop Technician for our Sparks, Reno NV location. While committing to a professional, team environment, this associate will provide assistance to fellow associates and customers in maintenance of various products, while providing world class customer service.

Responsibilities Include:

• Ability to learn how to repair all sporting good items that we provide such as: Bikes, Exercise Equipment, etc.
• Lead and train new associates in the Service Shop
• Maintains rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements
• Keeps equipment operating by following operation instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, calling for repairs
• Documents service and installation actions by completing forms, reports, logs, and records
• Provide world class customer service by smiling, greeting and assisting all customers
• Maintain orderly appearance of personal work space and surrounding areas
• Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth

Requirements:

• Excellent customer service skills
• Exceptional problem solving and analytical skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write reports and speak effectively before groups of customers and associates
• Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels' policies and procedures
• With or without accommodations, be able to sit, and/or stand for extended periods of time. 
• Ability to work independently and with the team
• Excellent written and verbal communication skills
• Ability to complete basic mathematical equations
• Able to lift or move up to 100 lbs. or more

What it takes to be a Scheels Expert:

Customer Service

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

• Approach daily tasks, projects and follow-up communication with energy and sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early

Servant Leadership

• Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency

• Demonstrate pride and ownership of their work while meeting expected deadlines

Education and Experience: 
Ideal candidate will have a minimum of a High School diploma, or General Education Degree (GED), one to three months of related experience or training; or equivalent combination of education and experience.

Part Time Benefits:

Scheels offers a complete benefit package to include:

• Employee Stock Ownership Program - Scheels is a Private, Employee Owned, Company
• Opportunity for Performance-Based Increases in Compensation
• Best Discount in Retail
• Professional Uniform Provided
• Employee Assistance Program
• 401(k)/Roth(k)

Full Time Schedule:
Must be flexible to work assigned schedule between 9a.m. and 9p.m., Monday through Sunday, 9:00 AM - 9:00 PM.
Schedule may include varied hours, evenings, weekends, and holidays, must be available minimum of three weekends a month. 20 hours per week 

 

Equal Employment Opportunity 

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

To take advantage of this excellent opportunity, fill out an online application and attach your resume, or stop by 1200 Scheels Dr, Sparks, NV  89434 to complete a paper application.