Our goal is to be the best retailer in USA in the eyes of our customers, associates, and business partners.

We would love to have you join the Scheels team!

Overview:

The Custom Golf Fitter will be responsible for committing to a professional, team environment, provide assistance to fellow associates and customers in the golf department and give world-class service to customers.  This position will work a flexible schedule that prioritizes appointment times for fitting customers in the Scheels Golf Shop. 

What it takes to be a Scheels Expert:

Customer Service

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

• Approach daily tasks, projects and follow-up communication with energy and sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early

Team Mentality

• Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency

• Demonstrate pride and ownership of their work while meeting expected deadlines

The Essentials:

• Work one-on-one with the customer creating a positive club fitting experience
• Share product knowledge with customers while making personal recommendations based on talent and skill level
• Ensure each customer receives exceptional service leading to maximized sales by finding the right products, providing creative solutions and resulting in noticeable performance gains
• Help store employees with support tasks when not in a fitting appointment.
• Unload product deliveries and put out on the sales floor or in back stock
• Assist in stocking, organizing, merchandising and display of merchandise in the golf shop and/or hitting bays
• Assist sales associates with retrieving and loading purchased product for customers
• Maintain orderly appearance of personal work space and surrounding areas. General cleaning and organization around the store, back stock areas and in the hitting bays.
• Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s
• Ability to read and comprehend instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers and other associates of the organization
• Ability to be organized, multi-task and work efficiently
• Ability to work independently and with the team
• Success oriented and engaging personality
• Exercise judgment and tact and be able to effectively work with all levels within the organization
• Strong oral/written communication and presentation skills to communicate effectively and in a timely manner
• Ability to apply basic understanding to carry out instructions furnished in written, oral, or diagram
• Computer literacy and general aptitude for learning new software or web-based applications including launch monitors. 
• Demonstrates attention to detail
• Be professional in appearance and attitude, contribute to a positive team atmosphere, and treat others with respect and consideration while following Scheels’ policies and procedures
• Work assigned schedule; may include varied hours, evenings, weekends and holidays

Expert Experience:
Ideal candidate will have a minimum of a High School diploma, or General Education Degree (GED), a minimum of one year of club-fitting experience or training; or equivalent combination of education and experience.  

Activity:
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation

Very heavy work – Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects

Scheels cares about the health and safety of our Associates.  Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury

Schedule:

Must be flexible to work assigned schedule between 9a.m. and 9p.m., Monday through Saturday, 11a.m. and 5p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays.  Average hours per week is 20 hours.

Benefits:

Scheels offers a complete benefits package to include:

• The opportunity to attend Scheels golf training universties and vendor sponsored trainings
• Employee Stock Ownership Program
• Associate Discount
• Health & Dental Insurance
• Short Term & Long Term Disability Insurance
• All State Accident Insurance
• Employee Assistance Program
• Paid Time Off
• Holiday Pay
• 401(K)/Roth(K)
• Maternity Leave
• Bereavement

Equal Employment Opportunity

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.