Our goal is to be the best retailer in USA in the eyes of our customers, associates, and business partners.

We would love to have you join the Scheels team!

Overview:

The Support Associate will be responsible for committing to a professional, team environment, while promoting high standards of customer service, quality, safety, accuracy and thoroughness, perform day to day janitorial and housekeeping services throughout the store and parking lot areas.

What it takes to be a Scheels Expert:

Customer Service

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

• Approach daily tasks, projects and follow-up communication with energy and sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early

Servant Leadership

• Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency

• Demonstrate pride and ownership of their work while meeting expected deadlines

The Essentials:

• General janitorial and housekeeping duties to include, but not limited to, vacuuming, mopping, cleaning and emptying waste baskets
• Answering calls from ASLs or other associates to help customers with issues such as spills, wet floors, and general clean up
• Picking up trash in the parking lot areas and landscaping
• Sanitation of the facility restrooms and its fixtures
• Reporting any needed repairs to supervisor such as leaky faucets, toilets, loose tiles or broken fixtures
• Performing the above tasks while maintaining a safe environment within the facility
• Maintain orderly appearance of personal work space and surrounding areas
• Ability to work independently and with the team
• Be professional in appearance and attitude, contribute to a positive team atmosphere, and treat others with respect and consideration while following Scheels’ policies and procedures
• Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth
• Exercise judgment and tact while working with customers or coworkers
• Assist in all other duties as assigned
• Ability to work assigned schedules which may include varied hours evenings, weekends, and holidays
• Ability to read and comprehend instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers and other associates of the organization
• Ability to be organized, multi-task and maintain all aspects of a facilities role
• Ability to apply basic understanding to carry out instructions furnished in written, oral, or diagram
• Demonstrates attention to detail
• Work assigned schedule; may include varied hours, evenings, weekends and holidays

Expert Experience:
Ideal candidate will have a minimum of a High School diploma, or General Education Degree (GED), one to three months of related experience or training; or equivalent combination of education and experience.

Activity:
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation

Very heavy work – Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects

Scheels cares about the health and safety of our Associates.  Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury

Schedule:

Must be flexible to work assigned schedule between 7a.m. and 9p.m., Monday through Saturday, 10a.m. and 6p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays, must be available minimum of three weekends a month. Average hours per week is 20 hours.

Benefits:

Scheels offers a complete benefits package to include:

• Employee Stock Ownership Program
• Associate Discount
• Health & Dental Insurance
• Short Term & Long Term Disability Insurance
• All State Accident Insurance
• Employee Assistance Program
• Paid Time Off
• Holiday Pay
• 401(K)/Roth(K)
• Maternity Leave
• Bereavement

Equal Employment Opportunity

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.