Our goal is to be the best retailer in USA in the eyes of our customers, associates, and business partners.

We would love to have you join the Scheels team!

Overview:

The Support Associate will be responsible for committing to a professional, team environment, provide assistance to fellow associates and customers in retrieving freight, putting merchandise on the floor and providing world class customer service.

What it takes to be a Scheels Expert:

Customer Service

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

• Approach daily tasks, projects and follow-up communication with energy and sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early

Servant Leadership

• Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency

• Demonstrate pride and ownership of their work while meeting expected deadlines

The Essentials:

• Unload product from freight.  Tag, fold, hang and price merchandise to be put out on the sales floor or in back stock
• Restock merchandise on sales floor and bring product to the floor for display
• Assist customers and sales people with retrieving and loading purchased product
• Maintain orderly appearance of personal work space and surrounding areas.  General cleaning and organization around the store and back stock areas
• Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s
• Ability to read and comprehend instructions, short correspondence and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers and other associates of the organization
• Ability to be organized, multi-task and maintain all aspects of a support role
• Ability to apply basic understanding to carry out instructions furnished in written, oral, or diagram
• Demonstrates attention to detail
• Be professional in appearance and attitude, contribute to a positive team atmosphere, and treat others with respect and consideration while following Scheels’ policies and procedures
• Work assigned schedule; may include varied hours, evenings, weekends and holidays

Expert Experience:

Ideal candidate will have a minimum of a High School diploma, or General Education Degree (GED), one to three months of related experience or training; or equivalent combination of education and experience.

Activity:

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Very heavy work – Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects

Schedule:

Must be available to work assigned schedule of at least 2 nights per week and every other weekend.  Schedule may include varied hours, evenings, and holidays.  Average hours per week is 40 hours.

Benefits:

Scheels offers a complete benefits package to include:

• Employee Stock Ownership Program
• Associate Discount
• Employee Assistance Program
• Holiday Pay
• 401(K)/Roth(K)

Equal Employment Opportunity

It is the policy of Scheels to afford equal employment opportunity to all individuals regardless of race, creed, color, religion, gender, national origin, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation.  Scheels adheres to the equal employment opportunity requirements of all States and localities in which it does business.