Our goal is to be the best retailer in USA in the eyes of our customers, associates, and business partners.

We would love to have you join the Scheels team!

Overview:

Loss Prevention Investigator: Part-Time

SCHEELS is seeking individuals motivated to join our Loss Prevention Team. The Loss Prevention Investigator will provide a safe working and shopping experience to patrons of Scheels through the reduction and deterrence of loss. The Loss Prevention Investigator will assist all Scheels’ associates in fulfilling Scheels customer service and safety standards; while maintaining a discreet, professional, presence in Scheels stores. SCHEELS Loss Prevention Associates are empowered through training and support to provide an environment that makes SCHEELS the best retailer in the USA! SCHEELS associate enjoy great benefits, which include the best associate discount in the industry and an opportunity to become an Employee-Owner of SCHEELS! Through professional development and training, you can propel your passions into a successful career.

Your Career begins at SCHEELS! With over 115 years in business, SCHEELS is a leader in the sporting goods industry. driven to create the best experience in the USA for our customers, associates and business partners. SCHEELS boasts the largest selection of sports brands in America - offering world-class brands, special attraction and unmatched customer service.

What it takes to be a Scheels Expert:                              

Customer Service

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

• Approach daily tasks, projects and follow-up communication with energy and sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early

Servant Leadership

• Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency

• Demonstrate pride and ownership of their work while meeting expected deadlines

The Essentials:

• Reduce and deter external loss through means of floor surveillance and monitoring closed circuit camera systems.  Poses the ability to identify and apprehend external subjects for theft when all Scheels 5 Imperatives have been met.
• Develop positive work relationships with state and federal law enforcement agencies.
• Reduce and deter internal loss through means of floor surveillance, monitoring closed circuit camera systems, and auditing/reviewing a variety of exception reports.
• Conduct successful non-confrontation interviews with external or internal patrons of Scheels.
• Assist the leadership team in enforcing all policies and procedures.
• Create a safe working and shopping environment by completing daily/weekly/monthly safety facility evaluations.
• Ability to define problems, collect data and establish facts through proper investigations.
• Strong oral/written communication and reading skills to communicate effectively and in a timely manner with customers and all levels of the organization
• Ability to systematically complete various tasks with minimal supervision.
• Be professional in appearance and attitude
• Ability to work assigned schedules which may include varied hours, evenings, weekends and holidays