Our goal is to be the best retailer in USA in the eyes of our customers, associates, and business partners.

We would love to have you join the Scheels team!

Overview:

The Shipper-Shopper position will accurately and thoroughly shop our sales floor and then box and ship products ordered by our .com customers. This position will represent Scheels in a friendly, courteous and knowledgeable manner to our customers and fellow associates.This individual will provide superior customer service, along with providing assistance to fellow associates and customers. 

What it takes to be a Scheels Expert:

Customer Service

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

• Approach daily tasks, projects and follow-up communication with energy and sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early

Servant Leadership

• Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency

• Demonstrate pride and ownership of their work while meeting expected deadlines

The Essentials:

• Manage daily lists and fulfillment processes to complete orders/ basic computer operation
• Understand and be able to shop, organize and collect products for orders as well as package, seal and operate small machines
• Effectively communicate with all associates
• Understand brands, shops, and internal inventory systems
• Daily reconciliation and management of fulfillment reports, sales, etc.
• Execute project work plans to complete the task on time, and revise as appropriate to meet changing needs and requirements
• Strong initiative and vision for continuous improvement
• Ability to work independently and with a team
• Exceptional communication skills (verbal and written)
• Organizational skills
• Ability to focus and prioritize tasks with motivation and confidence
• Basic computer skills and knowledge on Microsoft Office
• Ability to follow written, oral and diagram instructions
• Be professional in appearance and attitude, contribute to a positive team atmosphere
• Other duties that may be assigned by leadership

Responsibilities Include:

• Print and process daily orders
• Accurately shop on sales floor for items
• Prepare and present items for shipping
• Box and ship items to customers
• Assist in loading packages for UPS
• Maintain orderly appearance of personal work space and surrounding areas
• Other duties that may be assigned by leadership
• Order shipping supplies

Expert Experience:
Ideal candidate will have a bachelor’s degree in Business, Marketing, or related field preferred; and / or 3-5 years of leadership experience.

Activity:
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation

Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects

Scheels cares about the health and safety of our Associates.  Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury

Schedule:

Must be flexible to work assigned schedule between 7a.m. and 6p.m., Monday through Friday.  Schedule may include a few weekends during the peak seasons. Average hours per week is 40 hours.

Benefits:

Scheels offers a complete benefits package to include:

• Employee Stock Ownership Program
• Associate Discount
• Health & Dental Insurance
• Short Term & Long Term Disability Insurance
• All State Accident Insurance
• Employee Assistance Program
• Paid Time Off
• Holiday Pay
• 401(K)/Roth(K)
• Maternity Leave
• Bereavement

Equal Employment Opportunity

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.