Scheels is currently seeking a part-time  VISA Specialist  for our Johnstown, Colorado location. This position will provide support and world class customer service to all customers, and associates, through VISA program initiatives as well as answering and resolving VISA related issues for customers. 

Responsibilities Include:

• Stock VISA materials daily, display and order materials as needed; signage, folders, applications, etc.
• Process completed applications and solve customer issues relating to VISA card program.
• Calculate monthly goals and track associate VISA Spiffs, Spot Awards and monthly contests.
• Effectively train and lead VISA specialists, cashiers and sales associates on the benefits and usages of the SCHEELS VISA card program. Write VISA specialist schedule.
• Organize and execute Card Member Appreciation Days and other VISA Membership events. Coordinate work with other areas of the store to promote benefits to the staff and display information for customer awareness.
• Conduct monthly audits in communication with First National Bank and SCHEELS Corporate Office. Maintain compliance with First National Bank and Corporate Office regulations and standards set forth for the SCHEELS’ VISA program.
• Maintain high standard of confidentiality and respect for privacy when working with customers who are applying for the SCHEELS VISA.
• Maintain orderly appearance of personal work space and surrounding areas.

Requirements:

• Leadership and management experience along with strong knowledge of Scheels’ policies and applicable laws.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Proficient in Windows Office programs, such as Excel.
• Demonstrate strong communication, organization, attention to detail, and problem solving skills.
• Ability to lift or move up to 20lbs.

Education and Experience:
Ideal candidate will have a minimum of a Associates Degree (AA/AS) from two-year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience 

Schedule: Must be flexible to work a minimum of two nights a week (5:00 p.m. to 9:00 p.m.) and every other weekend.  Schedule may include varied hours, evenings, weekends and holidays.  Average hours per week are between 15-27 hours.

Benefits:
Scheels provides attractive benefits that add value to your compensation package

• Employee Stock Ownership Program (after one-year of service or 1000 hours)
• Best Associate Discount in Retail 
• Employee Assistance Program
• We provide Scheels Shirts

Volunteer Program
All full-time and part-time associates will be paid for two (2) hours per month for volunteer work in their community during or non-working hours.

Equal Opportunity Employer
Scheels complies fully with all federal, state and local employment laws and shall provide equal employment and advancement opportunities for all persons regardless of race, color, creed, religion, national origin, sex, sexual orientation, age, the presence of any mental or physical disability, status with regard to public assistance or marriage, or any other category protected by local, state or federal law.

To take advantage of the excellent opportunity, please complete our online application and attach your resume, or stop by 4755 Ronald Reagan Blvd., Johnstown, CO 80534 to complete an application.