Position Description:
Scheels is currently seeking a part-time Service Shop Technician for our brand new Johnstown, Colorado location. This role will provide store growth through labor sales and assembly of various products throughout the entire store. While committing to a professional, team environment, this associate will provide world class customer service through Scheels service shop.


Responsibilities Include:

• Ability to learn how to repair all sporting good items that we provide such as: Bikes, Exercise Equipment, etc.
• Lead and train new associates in the Service Shop
• Maintains rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements
• Keeps equipment operating by following operation instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, calling for repairs
• Documents service and installation actions by completing forms, reports, logs, and records
• Provide world class customer service by smiling, greeting and assisting all customers
• Maintain orderly appearance of personal work space and surrounding areas
• Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth

Requirements:

• Excellent customer service skills
• Exceptional problem solving and analytical skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write reports and speak effectively before groups of customers and associates
• Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels' policies and procedures
• With or without accommodations, be able to sit, and/or stand for extended periods of time. 
• Ability to work independently and with the team
• Must be at least age of 18
• Excellent written and verbal communication skills
• Ability to complete basic mathematical equations
• Able to lift or move up to 100 lbs. or more

Education and Experience: 
Ideal candidate will have a minimum of a High School diploma, or General Education Degree (GED), one to three months of related experience or training; or equivalent combination of education and experience.

Schedule:
Must be flexible to work a minimum of two nights a week (5:00 p.m. to 9:00 p.m.) and every other weekend.  Schedule may include varied hours, evenings, weekends and holidays.  Average hours per week are between 15-27 hours.  

Benefits:
Scheels provides attractive benefits that add value to your compensation package.

• Employee Stock Ownership Program
• Best Associate Discount in Retail
• Employee Assistance Program
• We will provide Scheels Shirts

Volunteer Program
All full-time and part-time associates will be paid for two (2) hours per month for volunteer work in their community during or non-working hours.

Equal Opportunity Employer
Scheels complies fully with all local, state and federal employment laws and shall provide equal employment and advancement opportunities for all persons regardless of race, color, creed, religion, national origin, sex, sexual orientation, age, the presence of any mental or physical disability, status with regard to public assistance or marriage, or any other category protected by local, state or federal law.

To take advantage of this excellent opportunity, please complete our online application and attach your resume or stop by 4755 Ronald Reagan Blvd., Johnstown, CO 80534 to complete a paper application.